At Optical Factor, we take care to ensure your eyewear reaches you safely and on time.

Shipping Areas

We currently ship to:

• United States

• Canada

• Australia

• United Kingdom

Shipping Methods

All orders are shipped via commercial express couriers or postal carriers, depending on your location and order size. Every shipment comes with a tracking number, which will be sent to your email once your order has been dispatched.

Shipping & Handling Charges

• United States & Canada: Standard shipping is $4.95. Enjoy free shipping on orders over $100.

• Australia & United Kingdom: Standard shipping is $4.95.

Processing & Delivery Times

• Orders are processed within 48 hours after placement.

• United States & Canada: Estimated delivery time is 7–15 business days.

• Australia & United Kingdom: Estimated delivery time is 8–18 business days.

Please note: Customized prescription eyewear may require additional processing time before shipping.

Order Cancellation & Shipping Fee

• You may cancel your order within 24 hours by contacting us via email, and we will cancel it free of charge.

• If your order has already shipped, you will need to wait until the package is delivered and returned to our warehouse. We will cover the shipping fees incurred during the cancellation process.